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EDR: Sensors Installed on RHEL/CentOS 7.8 are Unable to Compile Module
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Article ID: 288035
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
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Issue/Introduction
Sensors Installed on RHEL/CentOS 7.8 are Unable to Compile Module
"Event Collector Not Connected"
High CPU as cbdaemon services search for cbsensor.ko
Environment
EDR Sensor: 6.3.0 and Below
Linux: RHEL/CentOS
Kernel 3.10.0-1127.el7.x86_64
Cause
Unsupported kernel version
Resolution
Upgrade to version 6.3.1.
CB Response: What Repo Contains a Specific Linux Sensor Version?
[CB EDR Linux] Announcing 6.3.1 and Linux Sensor General Availability
Stop the user service to avoid high CPU issues on 6.2.2 or lower versions
sudo service cbdaemon stop
Additional Information
3.10.0-1127.el7.x86_64 Kernel was released on March 31, 2020.
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