CB Response: Authorization Error when Accessing Yara Management Console
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CB Response: Authorization Error when Accessing Yara Management Console

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Article ID: 288017

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

  • When trying to access https://<servername>/connector/yara
    Unauthorized
    The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn't understand how to supply the credentials required.
    In case you are allowed to request the document, please check your user-id and password and try again.
  • /var/log/cb/integrations/cb-yara-manager/cb-yara-manager.log
    IOError: [Errno 2] No such file or directory: '/etc/cb/integrations/cb-yara-manager/auth.conf

Environment

  • Carbon Black Response Console: 6.3.0 and higher
  • Carbon Black Yara Manager:¬†1.1-7 and before

Cause

CB Yara Manager incorrectly processes the user session on newer versions of the console.

Resolution

  1. Logon to the CB Response application server via SSH/Terminal
  2. Update the cb-yara-manager
    yum update python-cb-yara-manager
  3. Restart the cb-yara-manager
    service cb-yara-manager restart
  4. Log into the CB Response Console
  5. Verify you can access https://<servername>/connector/yara