CB Response: UnicodeEncodingError:'ascii' codec can't encode characters in position 0-1
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Article ID: 287986
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
/var/log/cb/coreservices/debug.log
Traceback error
2018-06-08 14:24:55 [113359] <err> cb.core.notifications.listener - Message handler threw an exception: 'ascii' codec can't encode characters in position 0-1: ordinal not in range(128)
Traceback (most recent call last):
File "/opt/jenkins/build/workspace/build-cbent-signed-docker-staging/code/coreservices/src/cb/core/notifications/listener.py", line 255, in __call__
File "/opt/jenkins/build/workspace/build-cbent-signed-docker-staging/code/coreservices/src/cb/core/notifications/listener.py", line 270, in parse
File "/opt/jenkins/build/workspace/build-cbent-signed-docker-staging/code/coreservices/src/cb/core/notifications/event_factory.py", line 33, in create_event
File "/opt/jenkins/build/workspace/build-cbent-signed-docker-staging/code/coreservices/src/cb/core/notifications/event_factory.py", line 47, in _json_parse
File "/opt/jenkins/build/workspace/build-cbent-signed-docker-staging/code/coreservices/src/cb/core/notifications/base_event.py", line 190, in from_json_dict
File "/opt/jenkins/build/workspace/build-cbent-signed-docker-staging/code/coreservices/src/cb/core/notifications/base_event.py", line 114, in unpack
File "/opt/jenkins/build/workspace/build-cbent-signed-docker-staging/code/coreservices/src/cb/core/notifications/base_event.py", line 121, in _repack
File "/opt/jenkins/build/workspace/build-cbent-signed-docker-staging/code/coreservices/src/cb/core/notifications/base_event.py", line 39, in coerce
File "/opt/jenkins/build/workspace/build-cbent-signed-docker-staging/code/coreservices/src/cb/core/notifications/base_event.py", line 57, in _coerce
UnicodeEncodeError: 'ascii' codec can't encode characters in position 0-1: ordinal not in range(128)
2018-06-08 14:24:57 [113359] <err> cb.core.notifications.listener - Message handler threw an exception: 'ascii' codec can't encode characters in position 0-1: ordinal not in range(128)
Environment
Carbon Black Response Server: All Versions
Cause
str() is called without checking that it will be a valid conversion
Resolution
There are no known issues caused by this error message