EDR: 7.6.0 and Higher Does Not Display User API Token

Products

• Carbon Black EDR (formerly Cb Response)
• Carbon Black Hosted EDR (formerly Cb Response Cloud)

Issue/Introduction

7.6.0 and higher server does not allow the API token to be displayed

Environment

• EDR Console: 7.6.0 and Higher

Cause

Design change for security best practices

Resolution

The API token will need to be recreated. You must keep the API token in a safe place for future usage or create a new one the next time as well.

To regenerate a new token:

1. Go to the user name at the top right
2. Select "My Profile"
3. Select API Token
4. Reset API Token

Additional Information

• CB-30460: API Token

  In alignment with security best practices, a user's API token is only shown on the User Settings page when it is generated. If forgotten, the user’s API token must be regenerated.