EDR: How to Collect a Java Heap Dump from Solr or Datastore
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Article ID: 287895
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
How to collect a Java heap dump from Solr or Datastore for investigation or performance issues.
Environment
EDR Server: All Supported Versions
Resolution
Install jmap
sudo yum install java-11-openjdk-devel
Run this command to generate a heap dump, this will generally be the size of the memory Solr or Datastore is using, please make sure there is adequate space available in this path. This should be done while experiencing the performance issue such as slow ingestion. Support will request which service you need a heap dump capture on.