EDR: How to Display the Service Status with RHEL/CentOS 7
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EDR: How to Display the Service Status with RHEL/CentOS 7

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Article ID: 287892

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

When running "sudo systemctl start/stop cb-enterprise" there is no output

Environment

  • EDR Server: 6.2.4 and above
  • RHEL/CentOS¬†7.x

Resolution

  1. Open a new terminal/ssh session
  2. Run the following command after running "sudo systemctl start/stop cb-enterprise" in the other session
    journalctl -fexu cb-enterprise
    1. Ctrl+c to exit will be needed when complete

    Additional Information

    • Running "sudo systemctl start/stop cb-enterprise && journalctl -fexu cb-enterprise" will work but it will only display once services stop / start have completed
    • sudo has to be run for the start and stop commands, even when in root
    • Systemctl only outputs when a service has failed. This is to give similar output to RHEL6/CentOS 6