Cb Response: Sensors offline in console after WebUI cert change
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Cb Response: Sensors offline in console after WebUI cert change

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Article ID: 287878

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Sensors offline in console after WebUI cert change

Environment

  • Carbon Black Response Server: All Versions
  • Carbon Black Response Sensor: All Versions

Cause

WebUI certificate is using the Server certificate

Resolution

  1. Open a terminal session
  2. Navigate to /etc/cb/certs
  3. Rename the new WebUI cert to something different
  4. Rename original cb-server files back to cb-server.crt and cb-server.key
  5. Open /etc/cb/nginx/conf.d/cb.conf (orignally cb-multihome.conf) and modify the cert name to match the WebUI certificate
    ssl_certificate /etc/cb/certs/<WebUIcert>.crt;
    ssl_certificate_key /etc/cb/certs/<WebUICert>.key;
    1. Restart the cb-nginx service
      service cb-nginx restart