Cb Defense: Windows Sensor 3.2.1.x Install packages Are Renamed With .exe Extension When Downloaded On Mac
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Article ID: 287864
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
Download a Windows sensor version 3.2.1.51 (Navigate to Endpoints > Sensor Options > Download Sensor Kits)
Downloaded file is renamed with a .exe extension and will not open when copied to a Windows machine
Environment
Cb Defense Web Console: August '18 Release (0.39.x) and Higher
Cb Defense Sensor: 3.2.1.51
Apple macOS: 10.12 and 10.13
Google Chrome
Safari
Cause
Incorrect content-type listed
Resolution
File content-type has been fixed as of Sept 28, 2018
For installers downloaded before then:
Rename the downloaded file with a .msi extension.
Copy file to Windows machine and launch installer as planned.
Additional Information
The file renaming does not change the hash of the installer
The installer can be renamed with a .msi extension either before or after copying to a Windows machine
If the file is run on a Windows machine with a .exe extension, this will result in a "Can't find file" or "This app is not designed to run on this PC" error
According to Apple, https://support.apple.com/kb/TA24293?locale=en_US , the extension may be changed so that Finder can properly identify the file