Cb Defense: Windows Sensor 3.2.1.x Install packages Are Renamed With .exe Extension When Downloaded On Mac

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• Download a Windows sensor version 3.2.1.51 (Navigate to Endpoints > Sensor Options > Download Sensor Kits)
• Downloaded file is renamed with a .exe extension and will not open when copied to a Windows machine

Environment

• Cb Defense Web Console: August '18 Release (0.39.x) and Higher
• Cb Defense Sensor: 3.2.1.51
• Apple macOS: 10.12 and 10.13
• Google Chrome
• Safari

Cause

Incorrect content-type listed

Resolution

• File content-type has been fixed as of Sept 28, 2018
• For installers downloaded before then:

1. Rename the downloaded file with a .msi extension.

2. Copy file to Windows machine and launch installer as planned.

Additional Information

• The file renaming does not change the hash of the installer

• The installer can be renamed with a .msi extension either before or after copying to a Windows machine

• If the file is run on a Windows machine with a .exe extension, this will result in a "Can't find file" or "This app is not designed to run on this PC" error
• According to Apple, https://support.apple.com/kb/TA24293?locale=en_US , the extension may be changed so that Finder can properly identify the file