Carbon Black Cloud Console: All Available Search Results Do Not Display Results For All Time

Products

• Carbon Black Cloud Audit and Remediation (formerly Cb Live Ops)
• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
• Carbon Black Cloud Managed Detection (formerly Cb Threatsight)

Issue/Introduction

• All Available brings results for about 13 months
• Custom searches longer than 13 months

Environment

• Carbon Black Cloud Web Console: All Versions

Cause

• Searching for All Available returns results back to only 13 months
• Using the "Custom Search" allows results back to when the org was provisioned

Resolution

The search parameter All Available will provide data to reach back to 13 months.

Additional Information

• Using the "Custom Search" allows the selection of earlier dates, back to the creation of the organization