Cb Defense: NetMotion Interoperability With Sensor Installed
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Article ID: 287850
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
Windows PCs running Cb Defense sensor and Netmotion Mobility Client
VPN Connection fails
VPN does not reconnect
Environment
Cb Defense Sensor
NetMotion VPN Client
Microsoft Windows: All Supported Versions
Cause
There is an interoperability issue with the NetMotion VPN client and the Cb Defense sensor.
Resolution
NetMotion has updated their client and fixed the issue. Please upgrade to the NetMotion Mobility client version 11.43.30426 to resume successful connection.