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Article ID: 287839
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Resolution
Carbon Black is aware of the issue where the 3.3 Sensor is causing BSOD. Please see the following post for more information and remediation.
3.3 Windows Sensor Rollback
If you have already upgraded to 3.3 we recommend that you follow these steps to roll back to 3.2:
- Uninstall 3.3, following any of the instructions found here: https://community.carbonblack.com/t5/Knowledge-Base/Cb-Defense-How-to-Uninstall-Windows-Sensor/ta-p/42739
- Install version 3.2, which can be downloaded from the UI