Carbon Black Cloud: AD Criteria Incorrect In Console For Sensors
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Article ID: 287812
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Updated On:
Products
Carbon Black Cloud Audit and Remediation (formerly Cb Live Ops)Carbon Black Cloud Endpoint Standard (formerly Cb Defense)Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)Carbon Black Cloud Managed Detection (formerly Cb Threatsight)
Issue/Introduction
Using AD info for group management
Machines are not moving to the correct group
AD info is not being updated correctly in the Web Console
Environment
Carbon Black Cloud Web Console: All Versions
Carbon Black Cloud Windows Sensor: All supported versions up to 3.6.0.1979
Microsoft Windows: All Supported Versions
Cause
There has been a sensor side issue identified where the sensor is unable to properly send metadata correctly to reflect in the console resulting with sensors not moving to the correct group because metadata changes were not reported.
Resolution
The issue has been resolved in 3.6.0.1979 sensor version.