Endpoint Standard: Which Devices Qualify as "Eligible for Update"?

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

How does one determine which devices within their environment are eligible for an update?

Environment

• Endpoint Standard: All Supported Versions
• Microsoft Windows: All Supported Versions
• Apple MacOS: All Supported Versions
• Linux: All Supported Versions

Resolution

The current requirements for a Sensor to show as Eligible for Update are

• Must be registered with the backend
• Sensor version must be less than the highest available sensor version on the Sensor Management page (Sensor Options > Download sensor kits)

Additional Information

There are two options to view Sensors considered Eligible for Update.

• Within the Dashboard under the "Endpoint Health" section, devices that meet the criteria of having a sensor version that is two releases behind the most current will be populated to the "Eligible for Update" status.
• Alternatively, You may search under the "Sensor Management" page with exclusions such as "NOT 3.1.0.100" This will provide you with all devices not currently on the latest 3.1.0.100 sensor version.