CB Response: Windows Sensor does not start automatically on system reboot or startup
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Article ID: 287802
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
- Response Sensor fails to start automatically on system startup
- No errors found in the Windows event logs or sensor logs
Environment
- CB Response Windows Sensor: 6.1.X to 6.2.1
- Microsoft Windows 7
- Microsoft Windows 10
- Microsoft Windows Server 2012
Cause
The cause of the issue is unknown at this time.
Resolution
Upgrade to 6.2.2 and higher
Additional Information
Services can be started manually on the Windows host from an elevated command line:
sc start carbonblack
sc start carbonblackk
sc start cbstream
Feedback
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Yes
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No