CB Response Cloud: Alerts stop being received after applying new license
book
Article ID: 287777
calendar_today
Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
- Alerts no longer being created after applying a new license.
- All other features of the product work as expected
Cause
The Cloud Instance experienced a minor outage while applying the new license.
Resolution
Open a case with Support to request a reboot of the Cloud Server services.
Feedback
thumb_up
Yes
thumb_down
No