Hosted EDR: What are the TLS requirements for sensor to server communication?

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

What is the required level of TLS for the EDR Sensors to communicate with the Hosted EDR Server? 

Environment

• Hosted EDR Server: All Versions
• Hosted EDR Sensors: 6.2.X and higher

Resolution

Hosted EDR only supports TLS 1.2 for the 6.2.x and higher sensors.

Additional Information

• For any legacy OS incapable of TLS 1.2 communication, sensor version 6.1.x must be used
• Sensor versions 6.2.1 and above are using a SHA2 certificate which is not supported by legacy OS