Cb Response: Gateway Timeout when trying to access Yara Manager
book
Article ID: 287732
calendar_today
Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
- When navigating to the correct URL for Yara manager, a Gateway Timeout error or 502 error is presented
Environment
- Cb Response Cloud
- Yara Connector installed
- Yara Manager installed
Cause
- Yara manager is down or nonfunctional
Resolution
- Log a support ticket including the URL that encountered the problem, the error message you received, and the time when the issue occurred.
Feedback
thumb_up
Yes
thumb_down
No