Carbon Black Cloud: Keystyle Data application error: An error occurred during local report processing

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• Keystyle accounting application displays error: 'An error occurred during local report processing...' when sensor is active
• Placing sensor into bypass resolves errors

 

Environment

• Carbon Black Cloud Sensor: 3.5+
• Keystyle Data

Cause

Interop issue between sensor and Keystyle Data application

Resolution

Upgrade to 3.6+ sensor version