Carbon Black Cloud: Interoperability issues between Bluebeam Revu and CBC sensor
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Article ID: 287695
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
- Print to PDF fails through BlueBeam Revu
- May be able to print to PDF after reboot but need to reboot again after first successful print
Environment
- Carbon Black Cloud Sensor: 3.6.0.2076
- Bluebeam Revu: All Versions
Cause
Interop issue between Bluebeam Revu and CBC sensor 3.6.0.2076
Resolution
Add API bypasses for the following paths:
- C:\Program Files\Bluebeam Software
- C:\Program Files\Common Files\Bluebeam Software
- C:\Program Files (x86)\Bluebeam Software
- C:\Program Files (x86)\Common Files\Bluebeam Software
- %localappdata%\Bluebeam
- %appdata%\Bluebeam Software
- %localappdata%\Temp\Bluebeam Software
- %localappdata%\Temp\Bluebeam Temp
Feedback
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Yes
thumb_down
No