Carbon Black Cloud: Interoperability issues between Bluebeam Revu and CBC sensor
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Carbon Black Cloud: Interoperability issues between Bluebeam Revu and CBC sensor

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Article ID: 287695

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

  • Print to PDF fails through BlueBeam Revu
  • May be able to print to PDF after reboot but need to reboot again after first successful print

Environment

  • Carbon Black Cloud Sensor: 3.6.0.2076
  • Bluebeam Revu: All Versions

Cause

Interop issue between Bluebeam Revu and CBC sensor 3.6.0.2076

Resolution

Add API bypasses for the following paths:

  • C:\Program Files\Bluebeam Software
  • C:\Program Files\Common Files\Bluebeam Software
  • C:\Program Files (x86)\Bluebeam Software
  • C:\Program Files (x86)\Common Files\Bluebeam Software
  • %localappdata%\Bluebeam
  • %appdata%\Bluebeam Software
  • %localappdata%\Temp\Bluebeam Software
  • %localappdata%\Temp\Bluebeam Temp