Carbon Black Cloud: Interop issue between Codeware Compress and CBC Sensor

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• Codeware compress software crashes when sensor is active or placed into an active state
• Codeware compress functions normally with sensor in bypass

Environment

• Carbon Black Cloud Sensor: V3.6+
• Codeware Compress: All Versions

Cause

Interop issue between Codeware Compress and the CBC sensor

Resolution

Implement policy exclusions as outlined by Codeware in this Codeware KB article