Carbon Black Cloud Console: Alerts taking multiple attempts to dismiss

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• After dismissing an alert it still shows as not dismissed
• Searching for AlertID in audit log returns results for each dismissal attempt

Environment

Carbon Black Cloud Console: Version .57

Cause

Under certain conditions, it's possible for a user to dismiss an Alert while it is still active (i.e. can be updated by the backend). This leads to the dismissed version of the alert being overwritten by a not dismissed version of the alert.

Resolution

This will be resolved in a later version of the Carbon Black Cloud Console

Additional Information

This is being tracked in Engineering as DSER-6398