Carbon Black Cloud: Sensor interop issue with Rightlink.exe
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Carbon Black Cloud: Sensor interop issue with Rightlink.exe

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Article ID: 287680

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

  • Rightlink.exe fails to launch with sensor active
  • Placing sensor into bypass resolves issue

Environment

  • Carbon Black Cloud Sensor: v3.6+
  • Right Link: All versions

Cause

Interop issue between CBC sensor and Rightlink.exe

Resolution

Create policy permission API bypass for path: **:\Program Files\RightScale\RightLink\rightlink.exe