PSC: Can one admin reset another admin's password?
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PSC: Can one admin reset another admin's password?

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Article ID: 287677

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Is there a way for an admin user to reset another admin user's password in the event they have been locked out or forgotten their password?

Environment

  • PSC Console: All Versions
    • CB Defense
    • CB LiveOps
    • CB ThreatHunter
    • CB ThreatSight

Resolution

No.

Additional Information

  • Currently admin users can only reset their own password.
  • To get the ability to reset another admin user's password please upvoteĀ https://community.carbonblack.com/t5/Idea-Central/Allow-Admins-to-force-reset-other-Admin-s-passwords/idi-p/84641