EDR: What Functionality Remains After the License Expires?
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EDR: What Functionality Remains After the License Expires?

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Article ID: 287649

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

What functionality remains after the EDR license expires?

Environment

EDR Servers:  All versions (on premise only)

Resolution

After the license expires for on-prem EDR servers:

The following features remain working:
  • The console is still accessible
  • Events are still searchable 
  • Sensors still communicate (check-in) with the EDR server.
The following features no longer work after the 30-day grace period:
  • Sensors do not submit the data.  They queue the data based on group configurations.
  • Threat intel no longer updates.
  • All other functions like live response, banning (new hashes) will no longer work.
  • Updates and new software packages are not available.

Additional Information

  • Hosted EDR instances shut down after a 30 day grace period.