What Functionality Remains After the License Expires?

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

What functionality remains after the EDR license expires?

Environment

• Carbon Black EDR Servers:  All versions

Resolution

After the license expires for Carbon Black EDR servers:

The following features remain working:

• The console is still accessible
• Events are still searchable 
• Sensors still communicate (check-in) with the Carbon Black EDR server.

The following features no longer work after the 30-day grace period:

• Sensors do not submit the data. They queue the data based on group configurations.
• Threat intel no longer updates.
• All other functions like live response, banning (new hashes) will no longer work.
• Updates and new software packages are not available.

Additional Information

• Hosted EDR instances shut down after a 30 day grace period. After 60 days they are destroyed and can no longer be restored.