CB Response: How to Disable Banned Hashes from the Console

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

To disable a banned hash

Environment

• CB Response Console: All Versions

Resolution

1. Log in to the CB Response console.
2. From the left pane, click on Manage Banned Hashes.
3. Locate the row of the hash.
4. Uncheck the box that says Banned.

Additional Information

• A hash cannot be completely removed from the console through the UI.
• If a disabled hash needs removed from the console completely then this should be done from the application server.