CB PSC: Alert Links in Notifications Go To Dashboard and Not Alert
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Article ID: 287554
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Updated On:
Products
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
- CB ThreatHunter only or CB Defense + CB ThreatHunter org
- The Alert Notification buttons/URLs load the main dashboard
- For email alerts:
- Cb Defense button loads the main dashboard, no additional filtering is applied
- Cb Defense + Cb ThreatHunter button loads the Investigate page, with only a 'Device ID:' filter applied, no further Alert specific details.
Environment
- CB PSC Web Console: All Versions
- CB Defense
- CB ThreatHunter
Cause
Carbon Black Engineering is currently investigating the cause of this issue
Resolution
As a temporary workaround, searching for the Alert ID mentioned in the URL should return proper result
Feedback
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Yes
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No