Tracing Configuration Problems with OM Web Viewer 12.1 ConfigTool

Products

• Output Management Web Viewer

Issue/Introduction

In release 12.0, it was necessary to turn on the trace by editing the associated .LAX file to troubleshoot a problem with configuration.

Environment

Output Management Web Viewer™ 12.1

Resolution

In 12.1 the configuration tool has been enhanced to provide extra configuration tracing information automatically. This information includes failure reasons for DRAS discovery, CCI connectivity, Database, and LDAP connection tests. The following log contains this information:

<installation_location>/util/logs/ConfigTool.log