Carbon Black Cloud: Where is the DNS Suffix check performed on devices?
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Article ID: 287508
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
Is the DNS Suffix check performed on the network adaptor or does it check the DNS Suffix value in the system settings of the device?
Environment
Carbon Black Cloud Console: All Versions
Carbon Black Cloud Sensor: All Versions
Apple macOS: All Supported Versions
Linux: All Supported Versions
Microsoft Windows: All Supported Versions
Resolution
The DNS Suffix check is performed on the network adaptor of the device.
Additional Information
Inside the corporate network (On Premises), the device will get the DNS Suffix entered in the “Settings > General” page
When the device connects to a different network (Off Premises), such as at home, its DNS Suffix is modified or cleared, so it doesn’t match any DNS Suffix listed in “Settings > General”
DNS Suffix only modifies the “On-Premises/Off-Premises” value for the events/alert triage/process tree and the Local AV Scanner signature update URL chosen in the Policy page
Policy assignment, Policy Rule enforcement, and Sensor installation success or failure is not impacted by the DNS Suffix setting