Newly created USER ID NOT FOUND

Products

• Gener/OL

Issue/Introduction

After adding a new user to Gener/OL, the user gets a USER ID NOT FOUND message when trying to access Gener/OL.

Environment

Release: 7.1
Component: Gener/OL-Interface to Adabas

Cause

One possibility is that the userid was created in the wrong library.

Resolution

To check on this

1. Log into CA Gener/OL
   
   
2. Select options:
   

   4-System

   5-Security

   9-Install

3. Enter NEXT to get to the Edit Security Management Installation Parameters panel.
   

   The first field is: Users are always defined in library? ==> 

   The value in this field is the name of the library in which ALL userids must be created. Note this library name.

4. Now F3 twice to go back to the Gener/OL Security Maintenance Menu.
   
   
5. Select Option 1-Edit
   • You will have a list of all userids on your instance of Gener/OL.
   • The Library name at the top of the panel should be the same as the library found in step #3
   • To double check, put a slash(/) next to the userid and Enter. This will take you to the Edit a User panel for that user.
   • At the top of the panel you should see that same library name. If not, then you created the user in the wrong library.
   • Users must be created in the library that is specified in the Installation Parameters panel.