CB Workload: Access Error Messages Displayed on the ESXi Host
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Article ID: 287472
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Updated On:
Products
Carbon Black Cloud Workload
Issue/Introduction
- ESXi host shows "Unable to access appliance or Carbon Black Cloud service. Please contact your administrator."
- CarbonBlack appliances work fine with Carbon Black cloud and vCenter.
Environment
- Carbon Black Cloud
- Workload: All supported versions
- VMware ESXi: All supported versions
Cause
The error message is related to ESXi
Host User World.
Resolution
- If Host User World is not enabled, customer can safely ignore this error message without any issue
- If Host User World is enabled, please contact CB Tech Support team for further investigation
Feedback
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Yes
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No