Carbon Black Cloud: Application crashes after installing Sensor on Mac Endpoint
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Article ID: 287448
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
Application crashes after installing Sensor on Mac Endpoint.
Environment
Carbon Black Cloud Sensor: All Versions
Operating System: MacOS
Cause
Unnecessary setting configured in Jamf Profile Deployment.
Resolution
Setting in profile "deny all public extension points" is not needed for carbon black.
Additional Information
Sensor was uninstalled and the profile was left on the system and the issue still occured. It was not until the profile was removed during testing that the issue went away. Further investigation showed that removing the configurationĀ "deny all public extension points" from the profile resolve the issue. This setting can be modified during a JAMF deployment.