Endpoint Standard: Why does CBC Sensor not automatically update a hash's value?
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Article ID: 287447
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
Why does CBC Sensor not automatically update a hash's value?
Environment
Carbon Black Cloud Sensor: All Versions
Resolution
The CBC Sensor does indeed automatically update the hash values but it can take time.
Additional Information
The Sensor has a Database to cache the values and speed up performance. As hashes with a reputation are seen a Time to Live "TTL" is associated with the hash and the source. These values can be ignored by placing a hash in the Console for a Reputation Bypass. If you only have a system or two with the cached value and the reputation has been resolved and flushed at the Org level then you can flush it locally on the system.