Carbon Black Cloud: How to Change repmgr.exe Service to Unprotected Mode (Windows)

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

How to Change repmgr.exe Service to Unprotected Mode (Windows)

Environment

• Carbon Black Cloud Console: All Versions
• Microsoft Windows: All Supported Versions

Resolution

1. Open CMD/DOS Window in Local Admin account and change directory to C:\Program Files\Confer
2. repcli unlock <uninstall-code> (Optional if not Authenticated)
3. repcli bypass 1
4. repcli registerProtectedSvcs 0
5. repcli stopCbServices
6. sc start cbdefense
7. sc qprotection cbdefense < verify unprotected mode, it should be none, NOTE: this command may or may not work on W2012
8. repcli bypass 0
9. repcli deletepolicy 1DED7E47-CE4C-448E-AD01-6F4AC3CE7F5D
10. repcli cloud disableupdates 1

Additional Information

To Re-Enable Protected Mode follow these steps.

1. repcli bypass 1
2. repcli registerProtectedSvcs 1
3. repcli stopCbServices
4. sc start cbdefense.
5. repcli bypass 0