EDR Sensor: Server 2003 Sensor Fails Installation with: Fltmgr check failed aborting
search cancel

EDR Sensor: Server 2003 Sensor Fails Installation with: Fltmgr check failed aborting

book

Article ID: 287412

calendar_today

Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

  • Installation fails with: 'fltmgr check failed aborting'

Environment

  • EDR Sensor: Supported Versions
  • Windows: ServerĀ 2003, XP

Cause

  • The EDR sensor requires the Filter Manager service to be installed. The Filter Manager service comes with Service Pack1.

Resolution

  • Install Service Pack 1.
  • Confirm Filter Manager service is available and running:
    • From a command prompt:
sc query fltmgr
  • Attempt reinstallation of sensor on endpoint