EDR: Receive "Error: Failed to run query. Request failed with status code 404" When Using LiveQuery Beta Feature
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EDR: Receive "Error: Failed to run query. Request failed with status code 404" When Using LiveQuery Beta Feature

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Article ID: 287272

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

"Error: Failed to run query. Request failed with status code 404" received when attempting to run a query in UI.

Environment

  • EDR Server: 7.2.0 and Higher
  • EDR Windows Sensor: 7.1.0¬†and Higher

Cause

Unsupported sensor version for this beta feature installed on endpoint: LiveQuery is only supported on Windows Sensor 7.1.0 and higher.

Resolution

Install Windows Sensor 7.1.0 or higher on the affected endpoint.