EDR: Receive error "CbOsxSensorService Trust evaluate failure: [leaf TemporalValidity]" When Upgrading Mac OS X Sensor
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EDR: Receive error "CbOsxSensorService Trust evaluate failure: [leaf TemporalValidity]" When Upgrading Mac OS X Sensor

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Article ID: 287271

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

  • Receive error "CbOsxSensorService Trust evaluate failure: [leaf TemporalValidity]" when attempting to upgrade sensor.
  • EDR Sensor retains full functionality.

Environment

  • EDR Server: 6.2.5 and Higher
  • EDR Sensor: 6.2.6 - 6.3.0
  • Apple macOS: 10.15.x

Cause

Errors are found in the Apple System Logs, and are related to Apple's built-in Malware Removal Tool alerting on the EDR sensor.

Resolution

Upgrade to sensor 7.0.1 or higher.