CB Protection: "Limit Export Directory Size" Setting Not Limiting Export Directory Size
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CB Protection: "Limit Export Directory Size" Setting Not Limiting Export Directory Size

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Article ID: 287236

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • "Limit Export Directory Size" setting in CB Protection UI not limiting export directory size.
  • Size of any of the following files surpass the limit set in this configuration:¬†EventTrace-20200122.bt9,¬†MetadataTrace-20200122.bt9,¬†NetTrace-20200224-183551.bt9.

Environment

  • CB Protection Server: 8.0 and Higher
  • Splunk: All Supported Versions

Cause

Hung service on CB Protection Server.

Resolution

  1. Restart ParityServer and ParityReporter services on CB Protection Server.