App Control: Does Restarting the ParityServer and ParityReporter Services Cause Agents To Disconnect From The Server?
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Article ID: 287194
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Does restarting the ParityServer and ParityReporter services cause agents to disconnect from the App Control Server?
Environment
App Control Server: All Versions
App Control Agent: All Versions
Resolution
Yes, restarting the ParityServer and ParityReporter services will cause the agents to temporarily disconnect, and have to reconnect to the App Control server once the services have completely restarted.
Additional Information
Full agent reconnection to the App Control server may take time, depending on the number of agents to reconnect.