App Control: How To Suppress The Health Check Alert For I/O Resources

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

How to delete a Health Check Alert for Operating Environment Requirements on the Server.

Environment

• App Control Server: All Supported Versions
• Microsoft SQL Server: All Supported Versions

Resolution

Warning: Deleting a Health Check Alert may prevent notifications about critical system performance or other issues. These steps should only be completed if directed by Support.

1. Take a full backup of the das database.
2. Open SQL Server Management Studio to obtain the correct indicator_id for the Alert by executing the following query: 

   USE DAS;
   SELECT indicator_id, name FROM SH_IndicatorsRunGUI;
   

3. Compare the results to locate the relevant indicator_id and delete it by executing the following query:

   Use DAS
   EXEC SH_DeleteIndicator <insertindicatorIDhere>

Additional Information

• The Indicator(s) may be rewritten during an upgrade at a later date.
• These steps may prevent being informed about critical issues in the environment which could lead to degraded performance or other issues.