When a system is virtualized some unexpected behavior is noticed such as
Client Automation - All Versions
When a system is virtualized the Hardware change causes the HostUUID to be recalculated
Follow the guidelines below and there should not be any issues with virtualizing the systems
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\HostUUID
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ComputerAssociates\HostUUID
LockHostUUID
value =1
"calockuuid"
in the folder "/etc"
Ensure you have a full Backup as per the Client automation Backup and restore procedure explained in the official documentation:
Backup and Restore Procedures for DSM Managers on Microsoft SQL Server MDB