Unable to uninstall linux sensors via the Carbon Black Cloud Console

Products

• Carbon Black Cloud Endpoint Standard
• Carbon Black Cloud Enterprise EDR

Issue/Introduction

Linux sensors are are not uninstalled from endpoints when they are deregistered/uninstalled from the console

Environment

• Carbon Black Cloud Console: All Versions
• Carbon Black Cloud Linux Sensor: All Versions
• Linux: All Supported Versions

Resolution

It is not possible to uninstall a Linux sensor via the Console. Only MacOS and Windows sensors support sensor uninstall from the console according to the User Guide.

Additional Information

To uninstall a linux sensor, follow the steps in our Linux Uninstall documentation.