CB Response: Sensor Installer Download Fails With Error "File not found"
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CB Response: Sensor Installer Download Fails With Error "File not found"

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Article ID: 287059

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

When trying to download any sensors through the console it fails with message
 
File not found An error occurred during a connection to FQDN:8443

 

Environment

  • CB Response Console: 6.2.x and Higher
  • Linux: All Supported Versions

Cause

This can be caused by incorrect permissions on the /tmp directory which is used during the sensor installer download process

Resolution

Confirm that the permissions on the /tmp folder are drwxrwxrwt root root