CB Response: Sensor Installer Download Fails With Error "File not found"
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Article ID: 287059
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
When trying to download any sensors through the console it fails with message
File not found An error occurred during a connection to FQDN:8443
Environment
- CB Response Console: 6.2.x and Higher
- Linux: All Supported Versions
Cause
This can be caused by incorrect permissions on the /tmp directory which is used during the sensor installer download process
Resolution
Confirm that the permissions on the /tmp folder are drwxrwxrwt root root
Feedback
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