App Control: No Option to Regenerate Self-Signed Certificate

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Self-signed certificate has expired, but the option to regenerate the certifcate is not available.

Environment

• App Control Server: All Supported Versions

Cause

Strong SSL mode has been enabled for the server.

Resolution

1. Verify that a self-signed certificate was used and not a third party certificate
2. Revert the strong SSL setting
3. Regenerate the App Control Server Certificate

Additional Information

• If a third party certificate was in use, a new certificate will need to be purchased and applied
• If all agents disconnected before the strong SSL change occured, there will not be a need to export the certificate or use dascli to reconnect agents