Support and Assistance With the Carbon Black API

Products

• Carbon Black App Control (formerly Cb Protection)
• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

How can I access support or assistance with Carbon Black Product APIs?

Environment

• Carbon Black Cloud Console: All supported versions
• App Control Console: All supported versions
• EDR Console: All supported versions

Resolution

Carbon Black customers are encouraged to:

• Check the API Documentation for the specific product
  • Endpoint Standard
  • Enterprise EDR
  • EDR
  • App Control
• Interact with Developer Relations and other customers using the CB Developer Network space

Additional Information

• The VMware Carbon Black Developer Relations team won't write the API scripts for customer use but may be able to assist with questions.
• Writing API scripts and/or supporting the API functionality for customer written scripts falls outside of the scope of VMware Carbon Black Support
• If a defect with the API functionality is discovered, please open a support case and provide context.