All Products: How to Automatically Boot into Safe Mode
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All Products: How to Automatically Boot into Safe Mode

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Article ID: 286931

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection) Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter) Carbon Black EDR (formerly Cb Response)

Issue/Introduction

How to automatically boot into safe mode.

Environment

  • Microsoft Windows: All Supported Versions

Resolution

MSConfig

  1. Start > Run
  2. Type msconfig
  3. Click the boot.ini tab and select the checkbox for /SAFEBOOT and the radio button for Network
  4. Click Apply
  5. Click Ok

Rervert MSConfig Settings

  1. Start > Run
  2. Type msconfig
  3. Under General select the Normal Startup radio button

 

Command Line

  1. In CMD run: bcdedit /set {default} safeboot network
  2. Reboot

Revert Command Line Settings

  1. In CMD run: bcdedit /deletevalue {default} safeboot
  2. Reboot

Additional Information

Once you reboot a machine in to safe mode remotely, RDP is no longer available. So verify the customer will have access to the device directly prior to this process.
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