CB Protection: UNEXPECTED_KERNEL_MODE_TRAP system crash
search cancel

CB Protection: UNEXPECTED_KERNEL_MODE_TRAP system crash

book

Article ID: 286919

calendar_today

Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • Device crash with the Blue Screen fault code of: 
UNEXPECTED_KERNEL_MODE_TRAP
  • The parity driver is listed as the faulting driver

Environment

  • CB Protection Agent: 8.1.0 and Lower
  • Microsoft Windows Server 2016

Cause

This is caused by a defect in older releases, identified as EP-8402

Resolution

This issue is resolved in 8.1.6 and higher, upgrade of the agents is required.