CB Protection: Some global approvals by event rule do not approve file on endpoints
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Article ID: 286905
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
- Globally approved file blocks on endpoints.
- File rule shows as CL 0
Environment
- Cb Protection Server: 8.0.0.x
Cause
The cause is a logic error in the stored proceedure that creates the global approve. It assigns the rule a CL of 0, which never syncs to the agent.
Resolution
- This SQL logic error has been resolved in 8.1 and later. Please update the Cb Protection server to receive this code change.
- For any file rules currently not applying correctly, a deletion and recreation of the rule is required.
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