CB Protection: SAML Integration Returning "Identity provider did not provide an e-mail address"
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CB Protection: SAML Integration Returning "Identity provider did not provide an e-mail address"

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Article ID: 286902

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Attempting to authenticate with SAML based Single Sign on returns the error: "Identity provider did not provide an e-mail address"

Environment

  • CB Protection Server: 8.1.0.3324 (Patch 1) - 8.1.0.3546 (Patch 2)
  • SAML Single Sign On
  • EmailAddress attribute has already been added

Cause

The cause for this issue, is an unexpected namespace qualification in the specific tags below. This has been identified as EP-6650.
  • KeyInfo
  • Issuer
  • AttributeValue
  • AttributeStatement > Attribute

Resolution

Upgraded to the 8.1.4 server release.