CB Protection: MEMORY_MANAGEMENT blue screen on Windows 10 after 8.1.4 upgrade
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CB Protection: MEMORY_MANAGEMENT blue screen on Windows 10 after 8.1.4 upgrade

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Article ID: 286901

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • Blue Screen with the message "MEMORY_MANAGEMENT"

Environment

  • CB Protection Agent: 8.1.4
  • Microsoft Windows 10

Cause

This is caused by an overflow. Identified internally as EP-8780

Resolution

Upgrade to the 8.1.5 Agent Release.