CB PSC: MainEngineThread is returning 1618 during upgrade
search cancel

CB PSC: MainEngineThread is returning 1618 during upgrade

book

Article ID: 286820

calendar_today

Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

MainEngineThread is returning 1618 during upgrade

Environment

CB PSC Sensor: All Versions
Microsoft Windows: All Supported Versions

Cause

Sensor upgrade/install is running at the same time as another installation.

Resolution

Allow the MS Installer Service to finish it's current installation, and then reattempt the install/upgrade.